Supporting Family Caregivers

Caregiving 2

Supporting Family Caregivers

Caregiving for Family and Friends — A Public Health Issue – CDC

An important part of the mission of the Billerica COA is to help family members caring for an older loved one cope with these responsibilities and efficiently access support and services to effectively manage this role, avoiding personal burnout.

We do so mainly through two departments.



Staffed by experienced Associates, the Outreach department assists as many family caregivers as seniors each week. From getting help to completing forms for affordable housing, obtaining Medicare advice, finding transportation for a parent when the caregiver is unable to leave work, caregivers know that the central repository of care and support on important aging topics in Billerica is our Outreach department.

Over the past few years, we have seen a significant increase in the need for mental health support among this contingent as many struggle to address a multitude of care responsibilities, unexpected life challenges and failing health.

We begin with multiple conversations to fully capture the complexity, nuances, emotions and facts around each case before we draw upon our own skills and those of community partners. Make an appointment today to meet with one of the members of this team by calling 978-671-0916, ext. 2026 or 2006.  You can also see more information on our Outreach Services page.


BCOA Companion Program

Do you have a family member who lives at home and needs assistance with shopping, rides to appointments, light meal preparation or just a friend to socialize with? If you are providing care to an elderly family member and would like some help fulfilling this important role, we may be able to help.

The BCOA Companion program, operating under the Billerica Council on Aging has proudly provided quality companion service to elders in the community since 2001. The program offers peace of mind to family caregivers who are looking for unique support for their loved ones, allowing independence for elders aging in place.

Our companions are Billerica residents, CORI screened and CPR certified. They are available days, evenings and weekends. In addition to private pay, the Billerica Council on Aging works with Elder Services of Merrimack Valley to offer clients quality companion service with varying rates. For more information and rates, please contact Carolyn Savio, Health and Community Program Coordinator at 978-671-0916, ext. 2010.  You can also see more information on our BCOA Companion Program page.


BCOA Companion Brochure

BCOA Companion Brochure


Looking For Help With Caregiving? 

Get some helpful tips here:  Tips for Caregivers


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