Age Policy
Priority is given to Billerica residents age 60 and over. If space permits, non-Billerica residents age 60 and over are welcome to participate. If a certain program is restricted to Billerica residents only, it will be noted in the description. Please note that many of our programs require pre-registration.
Guidelines for Participation
All members must adhere to the Guidelines for Participation.
Program Cancellation
Programs that do not attain the minimum enrollment will be cancelled one business day in advance of the scheduled start date. Full tuition will be refunded. We reserve the right to reschedule or change classes. You will be contacted if your program or class is cancelled, otherwise, plan on attending.
Filled Classes
You are encouraged to register as soon as possible. Programs are filled on a first come, first served basis. We do not “hold” spots or maintain a waitlist for filled programs. For programs requiring pre-registration and/or fee-based programs, drop-ins are not permitted.
Refund & Cancellation Policies
Refunds will be made by a credit voucher for a future event or program.
- Refunds due to a cancellation of a program or activity, will be issued by credit voucher for a future event or program.
- Exercise, Dance and Mind Body Sessions are 'PAY-AS-YOU-GO' so no advance registration is required.
- Single Session Activity Refunds: Refunds for single session activity/program, such as Cardmaking, will be made only if BCOA staff is notified 24 hours in advance of the scheduled activity/program. No exceptions will be made.
Dayy Trip Refund
Refund policies for day trips will be clearly stated on all publicity materials for each individual trip (e.g. COA newsletter, day trip flyer, and newspaper article).Therefore, refunds will be issued only when in compliance with the stated refund policy. Refund policies will always state, “no refund issued after X date.”
Program Specific Refund Policy
Please note that there may be a specific refund policy for a particular program. The specific policy information will be noted in the program description.
Fitness Room Participants
All individuals who participate in our Fitness Room are required to provide documentation annually updating their fitness profile and may need to obtain a doctor's note in order to use the equipment.